The intensive care unit at R.R. Healthcare is a multi-bed ICU on the same campus as the modular operation theatres, the imaging department and the laboratory. That proximity is the point: a patient who deteriorates after surgery, or after a bad night in casualty, can be watched and supported properly without first being moved across town.
Who is admitted here
An intensive care bed is used when a patient needs watching and supporting continuously rather than once a shift: after a major operation, when breathing needs a ventilator, after serious injury, for infections or organ failure that need hourly assessment, and for the cardiac and medical cases that are too unstable for a ward. The unit is multi-bed with ventilator support, and there is a NICU and a paediatric ICU alongside it, so small patients are not kept on an adult unit because there is nowhere else.
Equipment on site
- Multi-bed ICU
- Ventilator support
Timings Session days are not on this site yet — call the appointment desk before travelling.
For the family — what to expect
- A contact number that stays answered. ICU updates are timed rather than on demand, so that the team at the bedside is not interrupted every ten minutes.
- Honest reporting of the course: what is being supported, what has changed since yesterday, and what the next 24 hours may show. Uncertainty in intensive care is real and is not smoothed over.
- A named nurse at the station for ordinary questions — position, feeding, whether the ventilator is a good sign — so the family is not left interpreting machines alone.
- Costs and papers dealt with as they come up, not held to the last day: admission notes, the insurer or TPA formalities, and what the next few days are likely to need.
Questions a family asks in intensive care
Because the people at the bedside cannot be interrupted every ten minutes and stay useful to the patient. The scheduled update is when the consultant can sit with the family, go through yesterday, today and what the next twenty-four hours may show, and answer everything at once. Between those times the nurse at the station answers ordinary questions — position, feeding, whether a line or a ventilator setting is a good sign.
It means breathing is being supported while the reason for it is being treated, which is a different thing from giving up on somebody. Some patients are ventilated for hours after an operation, some for days after a poisoning or a chest infection, and the team says plainly at each update whether the trend is going the way it should. Ask what you are being told to hope for and why — an intensive care unit that will not answer that question is not doing its job.
Where a case needs a specialist or a facility this campus does not run, that is said early rather than at the last moment, and the transfer is arranged with a doctor and equipment going with the patient. A family is never handed a discharge slip and told to find a bigger hospital themselves.
The admission desk, as the days go by rather than in one sum at the end. Intensive care is the most expensive part of any hospital stay and the least predictable in length, so ask for the running figure and for what the insurer or TPA has already agreed; the paperwork on the cashless page is the same one you will be asked for here.
Who is behind this unit
Patients arrive here from casualty, from the operation theatres after a major surgery, and from the wards when a case that was steady turns. The same campus holds the laboratory, digital X-ray and ultrasound, a NICU and a paediatric ICU beside it — which is the practical difference between an intensive care bed and a monitored ward bed in a hospital that has nowhere to put the patient who worsens at two in the morning. Rights, visitors and complaints are on the patient rights page.
Visits to ICU, NICU and paediatric ICU are limited to the number of attendants the ward allows, for infection control and for the patients next door. Hand hygiene at the door is not a formality; it is how a unit like this stays survivable.
Where a case needs a specialist or a facility this campus does not run, transfer happens with a doctor and equipment going with the patient — never in a private car with a discharge slip.